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Clinical Performance Management

Improve your team's performance by using objective metrics gathered through observations and assessments, measuring Clinical & Professional Skills, and the Environments in which they are performed.

 

The results are highly skilled providers, superior clinical outcomes for your clients, and higher profitability for your organization.

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What is Performance Management?

A subset of the Science of Behavior Analysis, often referred to as Organizational Behavior Management (OBM), that focuses on identifying, measuring, and improving key aspects of employee performance, generating the highest value for the organization (Daniels and Bailey, 2014).

The results are changes in employee behavior that drive organizational effectiveness and workplace culture.

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Why Performance Management?

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Growing and scaling your ABA business is both exhilarating and challenging. With the increased demand for services, many ABA businesses struggle to keep up with their rapid growth. One of the most important things you can do as a business leader is to deploy efficient systems that best support you.

 

An efficient and effective Performance Management System is vital to the health and well-being of your company. Paper, pen, and spreadsheets will only take you so far. Over time, manual systems become unmanageable and overwhelming, and you are left with data that is not meaningful or actionable. 

 

BSTperform leads to peak performance from your teammates. High performance means high treatment integrity. Research supports that high treatment integrity leads to high clinical outcomes (DiGennaro Reed, Reed, Baez, & Maguire, 2011; Wilder, Atwell, & Wine, 2006), and we all know that high clinical outcomes lead to happy customers. Customer satisfaction leads to customer retention and referrals, which ultimately leads to increased revenue and profitability.

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Dashboard

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Assessments
Assessments

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Scorecard
Scorecard

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BSTperform allows you to measure your team's progress across time.

 

BSTperform provides an efficient and effective way to collect objective data on three key metrics: Clinical, Professional, and Environmental.

The system automatically aggregates the data to develop a performance score used to determine appropriate interventions to improve learning, support growth, and help achieve goals; ultimately increasing performance that affects your organization's growth and bottom line.  

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Why BSTperform?

CLINICAL

Hard Skills

Quantifiable and learned through education, certification, and work experience

PROFESSIONAL

Soft Skills

Productive personality
traits, situational awareness, and how you work
with others

ENVIRONMENTAL

Setting

The context within which
a worker is expected
to perform their job

“Performance management’s longtime reliance on manager opinion, subjective observation, and intuition is being replaced by a reliance on data.” - McKinsey’s Performance Management’s Digital Shift 2019

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BSTperform Features

Goal
Plans

Track personal, performance,
and success goals

Resource
Library

Literature, training, and other
materials to support learning

Digital
Observations

Collect data during treatment sessions

Feedback
Systems

Transparency throughout
your organization

Performance
Scorecards

Graphical representation of
your team's progress

Continuous
Monitoring

Dashboards, notifications, and custom reports

Success
Plans

Focus on enhancing your
team's growth

Behavioral
Assessments

Clinical integrity checklists
and audit tools

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About Us

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Mission

To help healthcare providers set performance standards that drive clinical excellence with a comprehensive performance management software.

Vision

To develop standardized metrics based on the science of behavior analysis that will revolutionize performance management in the healthcare industry.

Values

People - It is the positive impact we have on the number one asset of all healthcare organizations, its people, that matters the most to us. 

 

Data - Fidelity is key to bringing meaningful, actionable, and valuable data to our customers. 

 

Purpose - A shared passion for the work our customers do is what drives us. 

 

OUR TEAM

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Tricia Glick, BCBA
 

Founder / CEO

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Troy Glick
 

Co-Founder / COO

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Kerry Conde, PhD,
BCBA-D

Co-Founder / CSO

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Florence DiGennaro Reed
PhD, BCBA-D

Clinical Advisor

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Duane Jung

Architect / Technical Advisor

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Mark Mercer

Business Advisor

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Kamran Khaliq

Business Advisor

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Our Team

 

CONNECT WITH US

Contact Us

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  • LinkedIn
  • Facebook

16 Wichard Blvd

Commack, NY 11725

(631) 805-3657

info@behaviorsciencetech.com

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