ABA & AUTISM SERVICE
ORGANIZATIONS
CHIEF OPERATING
OFFICERS
CHIEF CLINICAL
OFFICERS
Turnover isn't the real problem.
It's procedural integrity. And you're probably not measuring it right.
Don't let retention issues affect your ability to grow
As the demand for services increases, ABA providers struggle to retain staff while managing the quality of care they're delivering - leading to an unsustainable business.
"We have no way to measure BT's performance or skills to determine the support needed."
"We are losing key staff every month. It can't go on like this."
"The systems we have are too difficult to use, too complicated and disparate to manage."
The BSTperform Platform
Capture and Manage Your
Organizational Procedural Integrity Score
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High OPI Scores Increase Retention
Don’t let an industry-wide lack of qualified providers affect your growth and scalability.
Using assessment results to make accurate, data-based decisions for training and development will allow you to grow and retain clinical talent successfully.
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High OPI Scores Improve Clinical Quality
Your organization should be able to maximize utilization while delivering the highest quality services.
Ensuring the necessary skills and growth for your clinical team will lead to more efficient and effective service delivery and clinical outcomes.
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High OPI Scores Improve Culture
Research suggests that predictors of turnover are dissatisfaction, inadequate training, and a perceived lack of support from supervisors.
When you evaluate procedural integrity across your organization and use an OPI score to improve the skills of your workforce, you will gain competent and confident providers who feel supported and aligned with your company culture.
Organizational Procedural Integrity (OPI) is the KPI you're likely missing.
An OPI score is the aggregated integrity percentage across all service providers at an organization during a 3-month period. This score represents the quality of services, culture, and systems within your organization. And, everyone within the organization from your frontline staff to the executive team can use these metrics to understand baseline performance and track improvement over time.
The world has changed
75%
TURNOVER RATE
+31%
ANNUAL
PROVIDER GROWTH
$4B
ANNUAL SPENDING ON ABA/AUTISM SERVICES
1 in 36
AUTISM
PREVALENCE
60
PE FIRMS WITH
ABA PLATFORMS
Finally, get the clinical operations data you need to make the decisions that matter the most.
Demonstrate Quality Delivery
Ensure procedural integrity by having your clinical team’s data readily available.
Track Clinical Performance
Monitor your clinical team’s progress over time to inform training and development needs.
Standardize Clinical Systems
Achieve goal alignment with consistent evaluation tools across your organization.
How is BSTperform different?
Unlike HR Solutions that use subjective surveys and scales, BSTperform provides objective assessments, instant feedback, and real-time data that drive clinical operations.
While Google Docs and spreadsheets may give you a place to store your data, BSTperform gives you an aggregated dashboard-view and monitors progress over time.
Here’s how Behavior Science Technology can help you
“We are truly excited about our experience with BST. BST’s team has been extremely attentive to our needs as an agency and supportive in tailoring the platform to fit our agency’s need regarding training, feedback and performance reviews.”
DeTerrence Allen, M.Ed, BCBA, LBA
Clinical Director
Mississippi Behavior Services
“...startup went smoothly with lots of communication ...customer service team has been accessible and efficient ...the platform allows us to efficiently provide feedback that is supported by data to promote the growth of our staff.”
Rebecca White, M.A., LBA, BCBA
Director of Clinical Operations
Aspen Behavioral Consulting
“BST is exactly what we have been looking for, and our staff are actually hungry for more! Incredible support from the smooth onboarding process to snappy response times whenever our team has a question or suggestion for an adjustment. The easy to use interface and adaptable tools make for a user friendly experience, and we're excited for where we can take BST moving forward to provide consistent, data-driven feedback and growth opportunities for our team.”
Chris Keene, PhD, BCBA-D
Owner/Executive Director
Keene Perspectives
Getting Started is Easy.
Stop the turnover. Start Achieving Organizational Stability.
See what Clinical Operations Data Can Look Like
GET A DEMO
1
OPERATE WITH MEANINGFUL DATA
Get your Performance Metrics Scorecards
3
Onboard your RBTs and BCBAs in a few hours
GET SETUP
2
OLD WAY
Manual
Expensive
Reactive
NEW WAY
Automated
Inexpensive
Proactive
Download These Customer Case Studies
Share clinical operations insights with your leadership team.