• Tricia Glick

Help Employees Do Better by Providing Feedback

Providing employees with regular feedback on their performance and career progress has proven to help reduce turnover. When compared to infrequent feedback methods such as annual or quarterly performance reviews, research shows that regular check-ins with teammates in which performance feedback is provided increases productivity and lowers stress related to work.

Providing frequent feedback specific to the employee’s performance, work products, and where they are in meeting career goals makes certain that employee performance is in line with expectations. More frequent observations of employee performance can minimize the chances of an employee drifting too far from the expectations set, allowing supervisors to intervene sooner when warranted. Although the research is mixed on how often feedback should be provided, it consistently shows that daily and weekly feedback produces significant performance improvements (Alvero et al., 2001; Sleiman et al., 2020).

In addition to the frequency of feedback, how immediately it is delivered following the behavior has shown to be an influential variable. Feedback delivered immediately is likely to be most effective; however, feedback not delivered in such close temporal proximity to the behavior can still result in drastic improvements. Not only can immediate feedback improve performance, but research shows that staff often prefer immediate over delayed feedback (Reid & Parsons, 1996).

BSTperform, our clinical performance management software, allows for immediate and ongoing daily feedback to your team. Schedule a demo to learn more.

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