Continuous Performance Monitoring
Regardless of whether a success plan was recently put in place, the observation system created for a supervisor's practice must be followed. To learn more about creating and implementing an observation system see: Creating an Observation System.
If a plan was put in place, supervisors must have a way to determine whether the behavior is changing. Continuous observation will reveal whether modifications are needed to better support the staff. To identify if progress is made, a more stringent observation system may need to be in place where more frequent assessments are completed. When developing the plan for improvement, a supervisor should be strategic in outlining how they will monitor and measure performance.
If a plan is not in place, supervisors should continue to follow the observation system they’ve created to ensure performance drift does not occur. And if it does, they will be able to correct it quickly.
ALL employees' performance should be continuously monitored!